Thank you for purchasing our products at StepUpSafety.com .
You have to return the product within 30 calendar days of your purchase to receive a refund. The product must be in the same condition that you received it and undamaged in any way.
After we have received your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method used during the purchase. Credit card payments may take 5 to 10 days for a refund to show up on your credit card statement.
If the product is damaged in any way or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund.
Please contact customer service for more information on returning an item. Thank you.